Frequently asked questions
Do I need an account to buy?+
No. You can check out as a guest with just your name, phone and address. An account lets you track orders and earn reward points.
Which payment methods do you accept?+
Cash on Delivery everywhere in Bangladesh, plus bKash (01700000000) and Nagad (01700000000).
How much is delivery?+
Inside Dhaka ৳70 (1–2 days), outside Dhaka ৳130 (2–4 days). Free delivery on orders over ৳3000.
When am I charged for COD?+
You pay the delivery rider in cash when your parcel arrives. Please check the parcel in front of the rider.
How do I use a coupon?+
Enter your code in the "Coupon code" box on the checkout page and tap Apply.
Can I return a product?+
If an item arrives damaged or wrong, contact us within 3 days with photos and we will replace or refund it. Custom canvases are non-returnable unless damaged.
How do I track my order?+
Use the Track Order page with your order number and phone number, or log in to your account.